FAQs

 

What types of jewelry do you offer?

Our store specializes in a diverse collection of fashionable jewelry, including unique pieces such as the Austrian Crystal Bracelet and the Bohemian Model Bracelet. Each item is designed to enhance elegance and style for various occasions.

What materials are used in your jewelry?

We prioritize high-quality materials in our jewelry production. Our pieces are crafted using premium materials, including Austrian crystals and durable metals, ensuring both aesthetic appeal and longevity.

How can I care for my jewelry?

To maintain the quality of your jewelry, it is recommended to store it in a dry place, avoid exposure to harsh chemicals, and clean it gently with a soft cloth after each use. Proper care can significantly extend the lifespan of your jewelry.

Do you offer international shipping?

Yes, we provide international shipping options to ensure that our exquisite jewelry can reach customers around the globe. Shipping costs and delivery times may vary based on the destination.

What is your return policy?

We have a customer-friendly return policy that allows for returns within a specified period after purchase. Items must be in their original condition to qualify for a return. Please refer to our return policy for detailed information.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through our designated courier's website.

Are your products suitable for sensitive skin?

Many of our jewelry pieces are designed with sensitive skin in mind. We utilize hypoallergenic materials where possible, but it is advisable to check individual product descriptions for specific material information if you have known sensitivities.

Can I customize my jewelry?

Currently, we do not offer customization options for our jewelry. However, we are continuously exploring ways to enhance our product offerings, so please stay tuned for future updates.